Get help with your chemistry learning journey
Need help? We're here to assist you!
Email: mbviksva@gmail.com
Response Time: Within 24 hours
Send Support EmailWe typically respond to support requests within 24 hours during business days
Problems with app installation, crashes, or technical difficulties
Need help understanding chemistry concepts or solving problems
Suggestions for new features or improvements to ChemBot
Questions about your account, data privacy, or security
Simply download ChemBot from the App Store, open the app, and start asking chemistry questions! The AI will guide you through problems and explain concepts step by step.
ChemBot covers a wide range of chemistry topics including general chemistry, organic chemistry, physical chemistry, analytical chemistry, and biochemistry. It can help with problem-solving, concept explanations, and study support.
Yes! ChemBot is completely free to download and use. We believe in making quality chemistry education accessible to everyone.
ChemBot is designed to help you learn and understand chemistry concepts. While it can assist with problem-solving and explanations, we encourage students to use it as a learning tool rather than simply copying answers.
While we strive for accuracy, AI systems can occasionally make mistakes. If you believe ChemBot provided incorrect information, please contact us at mbviksva@gmail.com with details about the issue.
ChemBot is currently only available for iOS devices (iOS 17.0 or later). We're working on an Android version and it will be available soon. Stay tuned for updates!
Yes, we take your privacy seriously. We don't store your personal conversations or chemistry questions. Please see our Privacy Policy for more details.
Try closing the app completely and reopening it. If the problem persists, restart your device. Make sure you have the latest version of ChemBot installed from the App Store.
Response times can vary based on server load and internet connection. Try checking your internet connection and restarting the app if responses are consistently slow.
Make sure you're searching for "ChemBot" and that your device is compatible with iOS 17.0 or later. You can also try searching for "AI Chemistry" or "Chemistry Assistant".
ChemBot may request internet access to function properly. Grant the necessary permissions in your device settings under Privacy & Security.
You can adjust text size in your device settings under Display & Brightness > Text Size. ChemBot will automatically adapt to your system text size preferences.
If none of these solutions work, please contact us at mbviksva@gmail.com with a detailed description of your problem, including your device model and iOS version.
Ask ChemBot for study strategies, exam preparation tips, and effective learning techniques for chemistry.
Request practice problems on specific topics to test your understanding and improve your skills.
Get detailed explanations of complex chemistry concepts with examples and visual descriptions.
To help us assist you more effectively, please include the following information when contacting support: