Terms of Service for Chemistry AI Solver: ChemBot
Last Updated: December 19, 2024
CRITICAL WARNING: These Terms of Service contain extensive limitations and disclaimers designed to protect our interests and limit our liability. By using this app, you acknowledge and agree to these limitations. We strongly recommend reading these terms carefully before using our services. If you do not agree to any part of these terms, you must not use our app.
1. Acceptance of Terms
By downloading, installing, accessing, or using the Chemistry AI Solver: ChemBot mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Viksva, MB, a company registered in Lithuania ("Company," "we," "our," or "us").
IMPORTANT: If you do not agree to these Terms, do not download, install, access, or use the App. Your continued use of the App constitutes acceptance of these Terms and any modifications we may make to them.
2. Description of Service
Chemistry AI Solver: ChemBot is a mobile application that uses artificial intelligence to solve chemistry problems, generate quizzes, and provide tutoring. The App provides:
- Chemistry problem solving through AI-powered image analysis and text processing
- AI-generated chemistry quizzes with various difficulty levels
- AI tutoring for chemistry concepts and problem-solving assistance
- Basic features for free users with daily usage limits
- Premium subscription tiers with enhanced features and unlimited usage
- Chemistry learning progress tracking and history
EDUCATIONAL DISCLAIMER: This app is provided for educational and informational purposes only. We do not guarantee the accuracy, completeness, or correctness of any solutions, explanations, or information provided by the app. You should not rely solely on this app for academic, professional, or personal decisions. Always verify information through other sources and consult with qualified professionals when necessary.
3. Subscription Plans and Billing
3.1 Available Subscription Tiers
We offer the following subscription plans:
- Weekly Subscription: Includes a 3-day free trial period, after which you will be charged for weekly access to premium features
- Yearly Subscription: Annual access to premium features with immediate billing upon subscription
3.2 Free Trial Terms
- The weekly subscription includes a 3-day free trial that begins immediately upon subscription
- You will have full access to premium features during the trial period
- Your payment method will be charged automatically when the trial period expires unless you cancel before the trial ends
- The yearly subscription does not include a free trial period and billing begins immediately
3.3 Automatic Renewal
IMPORTANT: All subscriptions automatically renew unless cancelled before the current billing period expires.
- Weekly subscriptions automatically renew every 7 days
- Yearly subscriptions automatically renew every 365 days
- You will be charged for the renewal at the same rate as your original subscription
- Renewal charges occur through your App Store or Google Play Store account
- You will not receive advance notice of renewal charges as this is managed by the respective app store
3.4 Payment Processing
- All payments are processed through your device's app store (Apple App Store or Google Play Store)
- Payment will be charged to your app store account upon confirmation of purchase or after the free trial period expires
- Subscription management, including billing, is handled by the respective app store
4. Subscription Management and Cancellation
4.1 How to Cancel Your Subscription
For iOS (Apple App Store):
- Open the Settings app on your iOS device
- Tap your Apple ID at the top of the screen
- Tap "Subscriptions"
- Find "Chemistry AI Solver: ChemBot" and tap it
- Tap "Cancel Subscription"
For Android (Google Play Store):
- Open the Google Play Store app
- Tap the profile icon in the top right
- Tap "Payments & subscriptions" → "Subscriptions"
- Find "Chemistry AI Solver: ChemBot" and tap it
- Tap "Cancel subscription"
4.2 Effect of Cancellation
- You may cancel your subscription at any time before the next billing cycle
- Cancellation must be done through your app store account, not through the App itself
- After cancellation, you will retain access to premium features until the end of your current billing period
- Once your current billing period expires, you will lose access to premium features but can continue using basic free features
- Your account data and chemistry problem history will be preserved
4.3 Refunds
REFUND POLICY:
- Refund Request Process: All refund requests must be submitted to us directly via email at mbviksva@gmail.com with the subject line "Refund Request"
- Assessment: Each refund request will be reviewed and assessed on a case-by-case basis at our sole discretion
- No Guarantee: Refunds are not guaranteed and will only be granted under exceptional circumstances as determined by us
- App Store Limitations: While we may assess your request, the final refund processing is subject to the policies and technical capabilities of your respective app store (Apple App Store or Google Play Store)
- Required Information: Refund requests must include your order number, purchase date, reason for refund request, and any supporting documentation
- Processing Time: If a refund is approved, processing may take 5-10 business days depending on your app store provider
- Final Decision: Our decision regarding refund requests is final and binding
5. User Responsibilities and Prohibited Uses
5.1 Acceptable Use
You agree to use the App only for lawful purposes and in accordance with these Terms. You are responsible for:
- Maintaining the security of your device and account
- Ensuring you have the right to submit any chemistry problems or content for analysis
- Using the service in compliance with all applicable laws and regulations
- Verifying the accuracy of any solutions or information provided by the app
- Not relying solely on the app for academic, professional, or personal decisions
5.2 Prohibited Activities
You may not:
- Use the App for any illegal or unauthorized purpose
- Reverse engineer, decompile, or disassemble the App
- Share your subscription access with others
- Submit content that violates intellectual property rights
- Attempt to circumvent usage limitations or technical measures
- Use the App in a way that could damage or impair our services
- Submit inappropriate, offensive, or harmful content
- Use the App for commercial purposes without our written permission
- Attempt to gain unauthorized access to our systems or other users' accounts
6. Privacy and Data Collection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.
7. Intellectual Property
The App and all its content, features, and functionality are owned by Viksva, MB and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App solely for your personal, non-commercial use.
8. Third-Party Services
The App integrates with third-party services including but not limited to:
- OpenAI GPT and other AI services for chemistry problem solving and tutoring
- RevenueCat for subscription management
- App store platforms for payment processing
- Analytics services for app improvement
These third parties have their own terms of service and privacy policies. We are not responsible for the practices or content of these third-party services.
9. Service Availability and Modifications
- We strive to provide continuous service but cannot guarantee uninterrupted availability
- We reserve the right to modify, suspend, or discontinue the App or any features at any time
- We may update the App to improve functionality, security, or compliance
- Critical updates may be required for continued service access
10. Disclaimers and Limitation of Liability
10.1 Service Disclaimers
IMPORTANT: The App is provided "as is" and "as available" without warranties of any kind.
- We do not guarantee the accuracy, completeness, or correctness of any chemistry solutions, explanations, or information provided by the app
- The App is for educational and informational purposes only and should not be the sole basis for academic, professional, or personal decisions
- We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
- We are not responsible for any academic, professional, or personal consequences resulting from your use of this app
- We do not guarantee that the app will meet your requirements or expectations
- We are not responsible for any errors, inaccuracies, or incorrect solutions provided by AI services
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM
- WE ARE NOT RESPONSIBLE FOR DAMAGES ARISING FROM THIRD-PARTY SERVICES OR APP STORE POLICIES
- YOU ACKNOWLEDGE THAT YOUR USE OF THE APP IS AT YOUR SOLE RISK
- WE ARE NOT LIABLE FOR ANY ACADEMIC, PROFESSIONAL, OR PERSONAL CONSEQUENCES RESULTING FROM YOUR USE OF THIS APP
- WE ARE NOT RESPONSIBLE FOR ANY DECISIONS MADE BASED ON THE APP'S OUTPUT
- WE ARE NOT LIABLE FOR ANY ERRORS, INACCURACIES, OR INCORRECT SOLUTIONS PROVIDED BY AI SERVICES
- WE ARE NOT RESPONSIBLE FOR ANY DATA LOSS, SERVICE INTERRUPTIONS, OR TECHNICAL ISSUES
- WE ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM YOUR RELIANCE ON THE APP'S OUTPUT
- WE ARE NOT RESPONSIBLE FOR ANY FINANCIAL, ACADEMIC, OR PROFESSIONAL LOSSES RESULTING FROM YOUR USE OF THE APP
11. Indemnification
INDEMNIFICATION: You agree to indemnify and hold harmless Viksva, MB, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any rights of another party
- Any content you submit through the App
- Any academic, professional, or personal consequences resulting from your use of the App
- Any reliance on the App's output or solutions
- Any decisions made based on the App's output
- Any errors, inaccuracies, or incorrect solutions provided by AI services
12. Termination
We may terminate or suspend your access to the App immediately, without prior notice, for any reason including violation of these Terms. Upon termination:
- Your right to use the App ceases immediately
- You remain liable for all charges incurred prior to termination
- Subscription billing continues until cancelled through your app store account
- Provisions regarding liability, indemnification, and governing law survive termination
13. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Lithuania
- Any disputes shall be resolved exclusively in the courts of Lithuania
- You consent to the jurisdiction of Lithuanian courts
- If any provision of these Terms is found unenforceable, the remaining provisions remain in effect
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- Posting updated Terms in the App
- Updating the "Last Updated" date
- Providing in-app notification for significant changes
Continued use of the App after changes constitutes acceptance of the updated Terms.
15. App Store Specific Terms
15.1 Apple App Store Additional Terms
For users who download the App from the Apple App Store, the following additional terms apply:
- These Terms are between you and Viksva, MB only, not with Apple Inc.
- Apple is not responsible for the App or its content
- Apple has no obligation to provide support services for the App
- You may contact Apple for refunds in accordance with Apple's policies
- Apple is a third-party beneficiary of these Terms and may enforce them against you
15.2 Google Play Store Additional Terms
For users who download the App from Google Play Store, the following additional terms apply:
- These Terms are between you and Viksva, MB only, not with Google LLC
- Google is not responsible for the App or its content
- Google has no obligation to provide support services for the App
- You may contact Google for refunds in accordance with Google Play's policies
16. Contact Information
17. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Viksva, MB regarding the use of the App and supersede all prior agreements and understandings.
FINAL WARNING: By using this app, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms are designed to protect our interests and limit our liability to the maximum extent permitted by law. If you do not agree to any part of these terms, you must not use our app. Your continued use of the app constitutes acceptance of these terms and any modifications we may make to them.